Security Guard, Florida Department of Health
"During my ordeal, Ms. Marie Jean was always attentive and involved. She was very persistent with the 911 operator when the EMS personnel could not find the FDOH facility. She kept a time recorded log of the phone calls for future reference. While I was not in any danger, Ms. Jean Marie, took no chances and acted with calm an precise actions. She should be recognized for her professional manner." - Kenneth P. Larson